Services / AI Agent Systems

AI Agent Systems

Purpose-built AI agents for operations, not proof-of-concept demos.

Autonomous agent pipeline
Production code and logs
Overview

AI agents aren't chatbots. A well-designed agent handles the load of 2–5 FTEs on structured, repeatable tasks.

The difference between POC and production is reliability, running 50,000 times a month, handling edge cases, escalating when uncertain, producing an audit trail. Azure AI Foundry with GPT-4o and Phi-4-mini for cost-appropriate routing; every agent has an escalation path and logged output. Nothing acts autonomously on regulated decisions.

What We Deliver
  • Agent architecture with tool definitions and escalation paths
  • Human-in-the-loop for regulated decisions
  • Audit log for every action
  • Accuracy benchmarks and confidence thresholds
  • Monitoring dashboard with anomaly alerts
  • Rollback and override mechanism
Use Cases
  • Document processing agents
  • Customer triage and routing agents
  • Internal operations agents
Compliance Covered
POPIA, no personal data retention in model contextFCA AI governanceHuman oversight on all regulated decisions
Pricing

On application, retainer or project.

Other Services

More ways we work.